Traditionally a lot of Sales Performance Management Systems
have been focused on the incentive compensation process. While there can be many (occasionally
hundreds) of input sources to an SPM solution, organizations generally consider
outputs to be - commission statements, a payroll feed, and few summary
reports.
As SPM systems mature, it is more often the case that the
SPM system houses the highest quality information in the organization about who
is selling what to whom, at what price.
As commissions are paid of this data, it is normally the most
scrutinized, up-to-date and accurate information in the company. Organizations want to leverage this asset, typically
by demanding new management reports. This
quickly moves to requests for more complex and broad-based reporting, often
requiring new and different source data.
The natural evolution is then to make this information available to an
even broader set of recipients. This
expansion generally requires feeding data to other systems.
Some common examples
are:
- Feed information into a corporate data warehouse or business intelligence system
- CRM integration between commissions and customer data
- HR systems to integrate commission data with other payroll and compensation data
- ERP system so that this information resides in the original system-of-record
Ensuring that your SPM system can pass data to other
applications through standard interfaces like ODBC, web services and star
schema generation allows compensation teams to provide compensation data in any
format required by the receiving application.
2 comments:
Data integration is so important if you want your business to be effective. It's great that so many companies are allowing application integration between crm software, erp systems and other online programs.
Data integration is so important if you want your business to be effective. It's great that so many companies are allowing application integration between crm software, erp systems and other online programs.
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